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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John W Nelson

John W Nelson

March 6, 2026

5  out of  5
rating by John W Nelson
"Autumn Ackerson and the staff of Mike Trujillo's office of State Farm Insurance do an outstanding job for our family. John W. Nelson"
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JL M

March 5, 2026

5  out of  5
rating by JL M
"Great efficient response Thanks"
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Parker Atkins

March 4, 2026

5  out of  5
rating by Parker Atkins
"They have done a great job for us, but insurance is just expensive nowadays. Kelley has been excellent and very responsive. I really appreciate the personal touch in getting my policies. I would definitely recommend them to anyone."
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Emily Rice

February 26, 2026

5  out of  5
rating by Emily Rice
"Very professional and helpful team, highly recommend!"
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Gabriella Pence

February 24, 2026

5  out of  5
rating by Gabriella Pence
"We love this State farm location. We have moved in and out of CO for the past 14 yrs but when we always be sure to go with Mike and his troops. This last time around we have been working with Autumn and she has been amazing. When ever we need anything or have questions she is always there to help."
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Katie Rutten

February 24, 2026

5  out of  5
rating by Katie Rutten
"Very kind, knowledgeable and thorough group of people at this place! You’re in good hands no matter who you work with, but I was lucky to work with Autumn. She went above and beyond, answered all my questions and made what is normally a not-so-pleasant experience an enjoyable one! Highly recommend this place, you won’t be disappointed"
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Chance Ackerson

February 24, 2026

5  out of  5
rating by Chance Ackerson
"These guys are professionals and always make you feel so welcomed and help you get the best coverage on anything. Autumn has helped me getting the right coverage on all my bikes and vehicles! She is such a sweetheart!"
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Montgomery Clark

December 6, 2024

4  out of  5
rating by Montgomery Clark
"Kat was very helpfull .. Did what she said she was going to do , when she said she was going to do it ….. Thank You"
We responded:
"thanks for the feedback! "
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Jenny Li

October 1, 2024

5  out of  5
rating by Jenny Li
"Bridgett was extremely helpful and responsive and worked hard to get us a great homeowners' policy!"
We responded:
"Awesome! "
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Jenny Jimenez

September 30, 2024

5  out of  5
rating by Jenny Jimenez
"State Farm Ins Fan! Great folks to work with"
We responded:
"We appreciate your business! "
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Alpine Village Lake City, Colorado

September 30, 2024

5  out of  5
rating by Alpine Village Lake City, Colorado
"Staff is very responsive, and knowledgeable. We know we can trust them with all our business coverage needs. Highly recommend."
We responded:
"Thank you for the positive comments! "
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Trish Studley

September 20, 2024

5  out of  5
rating by Trish Studley
"Great customer service! Shelby was super timely and helpful!"
We responded:
"We appreciate the feedback! "
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David Hoover

September 19, 2024

5  out of  5
rating by David Hoover
"Thanks for reaching out to assist us with keeping our insurance needs organized."
We responded:
"David, thank YOU for your loyalty! "
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Zachary Porter

August 30, 2024

5  out of  5
rating by Zachary Porter
"ShelbyLynn was super helpful and made getting renters insurance quick and easy. Oh, and not to mention affordable! Great team in Montrose :)"
We responded:
"Zachary, thank you for sharing your feedback! "
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Joey Huddleston

August 23, 2024

5  out of  5
rating by Joey Huddleston
"Very quick response to my request for a homeowner policy, first to confirm that coverage was available and later with a policy quote."
We responded:
"Joey, I'm glad we could help! Thanks for the review!"
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Jack Anderson

August 13, 2024

5  out of  5
rating by Jack Anderson
"I worked with Shelbie Laurita to help design Auto and HO policies. Shelbie is extremely knowledgeable and efficient, helping me sort through many options and scenarios. She was patient with my many questions and her communication skills are excellent. 100% pleased and highly recommend her."
We responded:
"Jack, we are pleased to know that you are satisfied with our service. We appreciate the feedback! "
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Garrett Sadler

April 24, 2024

5  out of  5
rating by Garrett Sadler
"Sandra Alvarez was very helpful in setting up our home and auto insurance!!"
We responded:
"Garrett, thank you for the fantastic review! "
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P B

April 7, 2024

4  out of  5
rating by P B
"Excellent customer service!"
We responded:
"Thank you for the positive feedback! "
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Howard Safran

September 14, 2023

5  out of  5
rating by Howard Safran
"I was living in Aurora Co -and from childhood friends, I trusted Mike so much that I never even needed to make the drive to his office on the Western Slope"
We responded:
"We appreciate your trust! "
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Dayna L

June 12, 2023

5  out of  5
rating by Dayna L
"Fantastic experience with Shelbie S! I contacted her for an auto quote and she was able to give me a competitive rate and explained everything that went into the quote. I was like "dang this girl knows her insurance!". Then me being a dummy just said "sign me up"! Then Shelbie asked me what my renters insurance looked like and showed me how I could bundle my insurances and save some major beer money. It was a no brainer to have her bundle me up! Thanks for being so responsive to my million emails and giving me the best rates and coverage. Will definitely be referring all my friends and foes to this State Farm office."
We responded:
"Dayna, thanks so much for sharing your experience. We appreciate your business! "
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Scott Jacobs

April 13, 2023

5  out of  5
rating by Scott Jacobs
"This firm has been great for me. Today, West went above and provide to provide me with some helpful options that he easily could have skipped over. Well done, West! Thanks for your great customer service."
We responded:
"Scott, thank you for trusting us with your insurance needs over the years! "
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Irene Weigel

April 11, 2023

5  out of  5
rating by Irene Weigel
"As a brand new customer, I am delighted with the diligent, speedy, helpful, patient and kind service I received at Mike Trujillo's office. Shelbie Simkins is the best."
We responded:
"Irene, thank you for your business!"
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Dustin Kopp

January 27, 2023

5  out of  5
rating by Dustin Kopp
"The best Insurance place in town. Always easy to deal with and very helpful."
We responded:
"Thank you, Dustin!"
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Beverly DeLorenzo

October 31, 2022

5  out of  5
rating by Beverly DeLorenzo
"Emma was great! Switched and added policies as needed in a very timely manner! Pricing very competitive!"
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Cyndi Williams

October 11, 2022

5  out of  5
rating by Cyndi Williams
"Thank you, Shelby, for describing why I was paying the additional $55 for this particular premium. It wasn't a permanent increase, but rather a one time payment. When the other agency in town couldn't explain the 'bait and switch', not once did you speak over or in a condescending manner to me or accuse me of calling anyone a scammer. Instead, you gave me a full explanation with all the details in a matter of minutes. You even gave additional info that was never once explained by the other agency. Thank you again for your professional expertise and resolving an issue that was ongoing. Also, I want to thank you for lowering my premiums without me losing the 'full coverage' I originally requested several months ago. The other agency could learn a thing or two from you. You rock!"
We responded:
"Thank you, Cyndi!"